Privacy Policy


We care for your privacy

We at X4US take great care and dedication in protecting your privacy. We value your interest to be a part of our online platform and App and we assure you that all the information and details that you leave with us are secured and protected.

User’s Consent

By using the X4US online app and becoming a member of this platform with the sign-in process, you agree with the terms and conditions of this Privacy Policy. With it, your personal information will not be used for any other purposes other than the ones that you have agreed upon and are regulated with the Terms and Conditions of the X4US App. Additionally, they will remain confidential and will not be used in purposes that are covered with applicable law.

Handling and collecting personal information

User-provided personal information

The only information that X4US collects and stores are the ones provided solely by the user. That information can come from the sign-in process, creating and editing the user account and profile. When personalizing the profile through the features used at X4US, the collected information is gathered voluntarily. Additional information that might be required by the Admin of the Support Team can include data such as birth year, gender, and other demographic information. The collection of the same data applies to the known users associated with the account, with a final goal of providing the user with a unique and personalized experience.  

When signing up to receive product information, you provide us with your email address and other information that is also stored in the X4US database and covered by the Privacy Policy. You might be asked to submit additional information that is important for a truthful authentication. This can be a case when the system detects that the user might violate some of the X4US policies.

Other parties provided personal information

X4US also gathers and collects information from partnered platforms when detected that the same user is being registered. These platforms are defined as joined partnerships with X4US and third parties.

E-Mail Data Collection

The user's email address may be collected by X4US in case they send us an email or fill out the Feedback Form. The content shared in these forms, as well as the attached files and any other information, are also subject to collected data. X4US can display the user’s full name and email address when an email notification is sent through the app or thorough some of our partnered social networks or third parties. In these cases, the email address will only be used for X4US to contact the user for limited edition shop sales or other relevant information.

Technology gathered information

While using the X4US app, the free flow of information can lead and may result in passively collecting and storing certain information. This data is secured on the service provider's server log, and they may include IP address, device type, operating system, browser type, and the address of the referring website. Recognizing the customer may be verified by sending cookies, pixel tags, and flash cookies on all the devices that are connecting to the platform. Navigational data such as Uniform Resource Locators (URL) is used to detecting the date and time of customers/users visit. For unlimited experience, the web browser must accept cookies. Disabling them means that some features might not function properly and the customer/user might not receive the proper X4US services.

X4US or the service provider connected to X4US may track the IP address of the visitor when accessing X4US App with the sole purpose of assisting ad targeting. X4US uses advertisers and ad servers in the promotion of third-party products or services by placing advertisements on the platform. They may use cookies or Web Beacons to monitor the information that that is related to their advertisements. X4US Privacy Policy does not cover any kind of advertiser’s or ad server’s privacy practice. 

Use and disclosure of personal information

The personal information submitted through the X4US platform is used to offer customer support (when needed), to send alerts, updates, check and evaluate the usage and trends, enhance features and offer additional opportunities and promotions.

Sharing Information with Third Parties

Sharing personal information with third-party servers is possible when engaging in providing some services and features on the app. X4US ensures its users that its third-party processors agree not to use the details, with the exception in cases when it is only necessary and relevant to provide services back to X4US. The information might be shared with the merchants whose items the user has purchased.

X4US may also share Personal Information in the cases needed:

  1. Satisfy any applicable law, regulation, legal process, subpoena or governmental request;
  2. Respond to user support requests;
  3. Protect the rights or safety of X4US, users and the public
  4. Enforce the app’s terms

By using X4US and sharing personal information, the user understands and agrees to the terms of disclosing the information.

Others viewing personal information

Keeping users’ information safe is our topmost priority. When X4US App is used, certain information that goes through posts like name, comments, profile, reviews, can be shared with other users. If the user decides to disclose personal information at the time of doing the posting, then the information posted becomes available to the public.  X4US does not take any responsibility concerning any information posted to parts of the app that are available to the public. We encourage the users to be careful with the information they post, including their details. 

Third-party sites and advertising

The app may contain links to other sites. Customers/Users should know X4US is not responsible for the privacy practices or the content of other sites. It is highly suggested for the users to read the privacy content of websites they visit.

Your choices regarding personal information

The user has choices regarding collection, use, and sharing their personal information. The user can decide whether X4US should get in touch considering marketing purposes. At the time of receiving promotional communications, the user may indicate a preference to stop entertaining promotional communication from X4US, can simply opt-out by just following the unsubscribe instructions provided in the promotional e-mail or just by contacting X4US.

Per-user's request, X4US can provide a copy of some or all personal information. As it is our obligation to ensure correct information, the user can ask X4US for correction or removal of details which are thought to be false. The same information can also be changed by entering the user profile and editing it on the profile settings page. 

For persons under the age of 13

Despite the place of residence, all persons under the age of 13 are not allowed to use the X4US app. Each information that is found and confirmed that is created by a person younger than 13 will be permanently deleted from the database. We strongly recommend that children between the ages of 13 and 18 have parents’ permission to use X4US.

Feedback

Any feedback provided to X4US may be used for many purposes such as marketing, adding, and modifying services, without the obligation of providing the user with royalty fees. Please note that this is not associated with any user's personal information.

Security

The protection of personal information of X4US users is the number one priority in securing safe use. X4US uses a wide range of industry-standard technologies and procedures to safeguard any unauthorized access, use, or disclosure of information. 

Contact and policy revisions

In case there are any concerns or misunderstandings about the term in the Privacy Policy, please don't hesitate to contact us. The policy can be occasionally revised at our discretion. If any changes regarding the use of Personal Information appear, X4US will issue an alert on the webpage as well as send an email to all of its registered users. Continuing to use X4US after the received notice of change indicates you accept and acknowledge the presented changes.